An engaging book that makes a unique contribution to literacy research by offering answers to the ‘why’s’ of low literacy… [It] graphically portrays the ways in which the mainstream society and the educational system effectively exclude [the illiterate]… Other People’s Words is a highly readable and richly layered exploration of literacy learning. As qualitative research, it accomplishes what no empirical study can—it transcends the subjects of the study, making vast connections to the functions and effects of literacy practice in lives of adults, children, families, schools, and communities. -Lynn Sampson / Journal of Adolescent and Adult Literacy