Employee Surveys That Work Spiral-Bound | 2014-05-26

Alec Levenson

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Every organization that uses employee surveys or is considering using them will be able to design more effective, valuable, and reliable surveys and make better use of them.

Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more.
Publisher: Penguin Random House
Original Binding: Trade Paperback
Pages: 168 pages
ISBN-10: 1626561192
Item Weight: 0.5 lbs
Dimensions: 5.6 x 0.4 x 8.5 inches

"From survey design to actionable analysis, this is exactly the resource I would recommend to anyone launching an employee measurement strategy."
--Caroline Leach, Vice President, Communications, DIRECTV

"Before your organization embarks on another employee survey, read Dr. Levenson's book. Your results will be more accurate and actionable."
--Kara Schillaci, Director, Organizational Management and Development, PepsiCo

"Alec Levenson cuts through survey hype with practical insights and advice for making the most from employee surveys and managing rather than simply measuring employee engagement."
--Per Scott, Vice President, Human Resources, Royal Bank of Canada

"Dr. Levenson convincingly reminds us of the axiom 'correlation does not imply causation. 'A must-read for those looking for actionable insight, not simply lots of data."
--Dianne Reece, Region Manager, Organizational Development and Training, FMC Technologies

"Before your organization embarks on another employee survey, read Dr. Levenson's book. Your results will be more accurate and actionable."
--Kara Schillaci, Director, Organizational Management & Development, PepsiCo
Alec Levenson is senior research scientist at the Center for Effective Organizations, Marshall School of Business, University of Southern California. He has worked with a broad range of Fortune 500 and Global 500 companies, including American Express, Amgen, Boeing, Cisco Systems, Exelon, Nestlé, PepsiCo, PricewaterhouseCoopers, Royal Bank of Canada, and Sinopec.